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Privacy Policy

This Privacy Policy applies to the sites where it appears. This Policy describes how we treat the personal information we collect from our customers and website visitors.

Who we are?

Our website address is https://www.littlegoodknits.com.

We collect information from and about you.

We may collect the following information:

  • Contact information. For example, we might collect your name and street address. We might also collect your phone number or email.
  • Payment and billing information. For example, we collect your credit card number and zip code when you buy products from our shop.
  • Information you post. For example, we collect the information you post in a public space on our website or on a third-party social media site.
  • Demographic information. We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.
  • Comments. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Media. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
  • Other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit after leaving our website.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We collect information in different ways.

  • We collect information directly from you. For example, if you buy products. We also collect information if you post a comment on our website or ask us a question.
  • We collect information from you passively. We use tracking tools like browser cookies and web beacons. To learn more about these tools and to control them, please see the Ad Choices section below.
  • We get information about you from third parties. For example, if you use an integrated social media feature on our website. Third-party social media sites may give us certain information about you such as (but not limited to) your name and email address. Your activities on our site may also be posted to these social media platforms.

We use information as disclosed and described here.

  • We use the information to respond to your requests or questions. For example, we might use your information to confirm your specific requests, if any. We will only use any information given to provide the services you requested.
  • We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based on your preferences.
  • We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
  • We use the information for security purposes. We may use the information to protect our company, our customers, or our website.
  • We use the information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers/products, or third-party offers/products we think you might find interesting. Buying products from us also enrolls you in our newsletters.
  • We use the information to send you transactional communications. For example, we might send you emails about your account or a product purchase. We might also contact you about this policy or our website terms. We use information as otherwise permitted by law.

We may share information with third parties.

  • We will share information within the LittleGoodKnits.com group of companies.
  • We will share information with third parties who perform services on our behalf. For example, we share information with global vendors who help us manage our online registration process or fulfill your purchases.
  • We will share information with our business partners. This includes third parties who offer deals and promotions. Our partners use the information we give them as described in their privacy policies, which are to be assessed by you.
  • We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
  • We may share information with any successor to all or a part of our business. For example, if a part of our business is sold we may give our customer list as a part of that transaction.
  • We may share your information for reasons not described in this policy. Our customers will be informed before we do this.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You have certain choices about how we use your information.

You have certain choices about how we use your information. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Note: your request may take about 10 days to process. Don’t worry! Even if you opt out of getting marketing messages, we will still ensure to send you transactional messages such as (but not limited to) order confirmation, inquiries and shipping updates.

You can modify the information you have given us. To modify or delete the information you gave us, log onto your account and follow the instructions to modify your profile. We make changes as soon as we can. This information may stay in our backup files. If we are unable to make the changes as requested, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.

You can control cookies and tracking tools. To learn how to manage how we – and our vendors – use cookies and other tracking tools, please see the Ad Choices section below.

Ad Choices

  • YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION

We or our vendors use several common tracking tools. These may include browser cookies. We may also use web beacons and similar technologies. We use these tools to:

  1. Recognize new or past customers.
  2. Store your password if you are registered on our sites.
  3. Improve our website.
  4. Serve you with advertising content in which we think you will be interested. To do so, we may observe your behaviors on this website and other websites. We may also collect information about your browsing history.
  5. Better understand the interests of our customers and our website visitors.
  • YOU CAN CONTROL TRACKING TOOLS.

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go. Why? Because flash cookies cannot be controlled through your browser settings.

If you block cookies on your browser, certain features on our sites may not work.

You can read more of our cookie policy HERE.

  • SOME ADS MAY BE SERVED BASED ON TRACKING.

We may work with online advertising companies to show you relevant and useful ads. This may include ads served on our own websites. This may also include our ads served on other companies’ sites. These ads may be based on information collected by us or third parties (for example, when you register for a site). These ads may also be based on your activities on our websites or on third-party sites. This second type of advertising is called “online behavioral advertising”.

These sites are not intended for children.

Our sites are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us here. Please mark your inquiries as “Children Privacy Information Request”.

US Parents, you can also learn more about how to protect children’s privacy online here.

We use standard security measures.

We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected, however, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We may link to third-party sites or services we don’t control.

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Feel free to contact us if you have more questions.

If you have any questions about this policy or other privacy concerns, you can contact us here. Please do not include your credit card number or other sensitive information in your email.

What we will do if there is an update to this policy?

We may change our privacy practices from time to time. You may be notified of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site frequently for updates.