Effective date: 1st February, 2023
Introduction and Overview
These Terms of Service (“Terms”) set forth a legally binding agreement between you and LittleGoodKnits.com (“Little Good Knits”, “LittleGoodKnits”, “we”, “our”, or “us”), and govern your use of any online service location that posts a link to these Terms, and all features, content, and other services that we own, control and make available through such online service location (collectively, the “Service”).
PLEASE NOTE THAT THESE TERMS CONTAIN PROVISIONS THAT GOVERN THE RESOLUTION OF DISPUTES BETWEEN US AND YOU AND LIMIT OUR LIABILITY TO YOU (SEE THE AGREEMENT TO ARBITRATE DISPUTES BELOW). THESE PROVISIONS SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
In some instances, both these Terms and separate terms elsewhere on the Service will apply to your use of the Service (“Additional Terms”). To the extent there is a conflict between these Terms and any applicable Additional Terms, the Additional Terms will control unless they expressly state otherwise.
By using the Service, you agree to these Terms, and consent to our collection, use and disclosure practices, and other activities as described in our Privacy Policy. If you do not agree and consent, discontinue the use of the Service.
Service Use
- Content
The Service contains
(i) materials and other items relating to LittleGoodKnits and its products and services, and similar items from our licensors and other third parties, such as Creators, including all layout, information, databases, articles, posts, text, data, files, images, scripts, designs, graphics, instructions, illustrations, photographs, sounds, pictures, videos, advertising copy, URLs, technology, software, interactive features, the “look and feel” of the Service, and the compilation, assembly, and arrangement of the materials of the Service and any and all copyrightable material;
(ii) trademarks, logos, trade names, trade dress, service marks, and trade identities of various parties, including those of LittleGoodKnits; and
(iii) other forms of intellectual property (all of the foregoing, collectively “Content”). All rights, title, and interest in and to the Service and the Content is the property of LittleGoodKnits or our licensors or certain other third parties and is protected by U.S. and international copyright, trademark, trade dress, patent and/or other intellectual property and unfair competition rights and laws to the fullest extent possible.
- Limited License
Subject to your strict compliance with these Terms and any applicable Additional Terms, LittleGoodKnits grants you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to download, display, view, use, and otherwise interact with the Content on a personal computer, browser, laptop, tablet, mobile phone, or other internet-enabled devices (each, a “Device”) and/or print one copy of the Content as it is displayed to you, in each case for your personal, non-commercial use only. The foregoing limited license (i) does not give you any ownership of, or any other intellectual property interest in, any Content, and (ii) may be suspended or terminated for any reason, in LittleGoodKnits’ sole discretion, and without advance notice or liability. Your unauthorized use of the Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.
- Accounts
Certain features of the Service may require you to register an account. When registering an account, you agree to
(i) provide true, accurate, current, and complete information;
(ii) maintain and update this information to keep it true, accurate, current, and complete;
(iii) protect and prevent unauthorized access to your account;
(iv) not transfer or share your account with any third party; and
(v) immediately notify us of any suspected or actual unauthorized use of your account or breach of security. Please note that you are solely responsible for all activities that occur under your account, whether or not you authorized the activity, and we are not liable for any loss or damage to you or any third party arising from your failure to comply with any of the foregoing obligations.
- Restrictions
You may not use the Service unless you are at least thirteen (13) years old.
You may not:
(i) use the Service or Content for any political or commercial purpose;
(ii) engage in any activity in connection with the Service or Content that is unlawful, harmful, offensive, sexually explicit, obscene, violent, threatening, harassing, abusive, falsely representative of your persona, invasive of someone else’s privacy, or otherwise objectionable to LittleGoodKnits;
(iii) harvest any information from the Service or Content;
(iv) reverse engineer or modify the Service or Content;
(v) interfere with the proper operation of or any security measure used by the Service or Content;
(vi) infringe any intellectual property or other rights of any third party;
(vii) use the Service or Content in a manner that suggests an unauthorized association or is beyond the scope of the limited license granted to you; or
(viii) otherwise violate these Terms or any applicable Additional Terms.
You agree to comply with all local, state, federal, national, foreign, supranational, and international laws, statutes, ordinances, regulations, treaties, directives, and agreements that apply to your use of the Service and Content.
- Availability
LittleGoodKnits may suspend or terminate the availability of the Service and Content, in whole or in part, to any individual user or all users, for any reason, in LittleGoodKnits’s sole discretion, and without advance notice or liability, including but not limited to instances where minimum order goals are not met. Upon suspension or termination of your access to the Service, or upon notice from LittleGoodKnits, all rights granted to you under these Terms or any applicable Additional Terms will cease immediately, and you agree that you will immediately discontinue the use of the Service and Content.
- Reservation of Rights
All rights not expressly granted to you are reserved by LittleGoodKnits and its licensors and other third parties. No right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. Any unauthorized use of the Content or Service for any purpose is prohibited.
Campaigns and Products.
Certain areas of the Service require payment before you can receive them (“Campaigns”). When you participate in a Campaign, you agree to pay for the Products associated with the Campaign (“Products”). If the minimum order goal is not met, you will not receive the Campaign Product and will instead be issued a refund in the amount of your initial payment, less any applicable service or transaction fees. PRODUCTS PAID FOR IN ADVANCE IN CONNECTION WITH ANY CAMPAIGNS CANNOT BE REFUNDED IF THE MINIMUM ORDER GOAL IS MET, AND LITTLEGOODKNITS WILL NOT REFUND ANY FEES THAT YOU HAVE ALREADY PAID. In the event that a Campaign does not meet a minimum order, your reimbursement will be made using your original payment method. Additional Terms may apply.
We do our best to describe every Product offered on our Service as accurately as possible. However, we are human, and therefore we do not warrant that product specifications, pricing, or other content on the Service is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications, LittleGoodKnits shall have the right to refuse or cancel any orders at its sole discretion. If we charged your credit card or other accounts prior to our cancellation, we will issue a credit to your account in the amount of the charge. Additional Terms may apply. If a Product you purchased from LittleGoodKnits is damaged, your sole remedy is to contact LittleGoodKnits support and request a credit for the purchase price. All purchases/sales from successful Campaigns are otherwise final and non-refundable.
All physical Products purchased from the Service are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon delivery to the carrier.
Customer Support
If you have any questions or comments, please get in touch. You acknowledge that the provision of support is at LittleGoodKnits’s sole discretion and that we have no obligation to provide you with customer support of any kind. When you communicate with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Third-Party Services
Our Service contains content from and hyperlinks to websites, locations, platforms, and services operated and owned by third parties (“Third Party Services”). We may also integrate third-party technologies into our Service and host our content on Third Party Services, such as Twitch and Discord. These Third Party Services are not owned, controlled, or operated by us, and you acknowledge and agree that we are not responsible or liable for the information, content, products, technologies, or services on or available from such Third Party Services, or for the results to be obtained from using them. If you choose to access, transact with, or otherwise interact with any such Third Party Services, you do so at your own risk. For more information on Third Party Services, see our Privacy Policy.
You may participate in and interact with the LittleGoodKnits Community through Third Party Services, including social media and streaming platforms such as Twitch and Discord. Additional terms may apply. We reserve the right, in our sole discretion and judgment, to block, ban, remove, or revoke access to, or report users on Third Party Services.
Disclaimer of Representations and Warranties
THE SERVICE IS PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. NEITHER LITTLEGOODKNITS NOR ANY OF ITS OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, OR AGENTS (COLLECTIVELY, THE “LITTLEGOODKNITS PARTIES”) MAKE ANY REPRESENTATIONS, WARRANTIES, OR ENDORSEMENTS OF ANY KIND WHATSOEVER AS TO THE CONTENT OR OTHER SERVICES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, OR ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND FREEDOM FROM COMPUTER VIRUS. BY ACCESSING OR USING THE SERVICE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.
NOTWITHSTANDING THE FOREGOING, THESE DISCLAIMERS DO NOT EXCLUDE ANY PRODUCT LIABILITY CLAIMS, STATUTORY CONSUMER RIGHTS, DAMAGES ASSOCIATED WITH PERSONAL INJURY OR RESULTING FROM LITTLEGOODKNITS INTENTIONAL MISCONDUCT, RECKLESSNESS, FRAUD, OR GROSS NEGLIGENCE.
Limitations of Our Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE LITTLEGOODKNITS PARTIES BE LIABLE TO YOU FOR ANY LOSS, DAMAGE, OR INJURY OF ANY KIND INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE LOSSES OR DAMAGES, OR DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL, ARISING OUT OF OR IN CONNECTION WITH (A) THE SERVICE, (B) THESE TERMS OR (C) YOUR MISUSE OF THE SERVICE OR ANY CONTENT AVAILABLE ON OR THROUGH THE SERVICE. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER THE ASSERTED LIABILITY OR DAMAGES ARE BASED ON CONTRACT, INDEMNIFICATION, TORT, STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY.
NOTWITHSTANDING THE FOREGOING, THESE DISCLAIMERS HEREIN DO NOT EXCLUDE ANY PRODUCT LIABILITY CLAIMS, STATUTORY CONSUMER RIGHTS, DAMAGES ASSOCIATED WITH PERSONAL INJURY OR RESULTING FROM LITTLEGOODKNITS INTENTIONAL MISCONDUCT, RECKLESSNESS, FRAUD, OR GROSS NEGLIGENCE.
Indemnification
You agree to defend, indemnify and hold harmless the LittleGoodKnits Parties from and against any and all claims, liabilities, damages, losses, costs and expenses (including, reasonable attorneys’ fees and costs) arising out of or in connection with any of the following: (i) your breach or alleged breach of these Terms; (ii) your Submissions; (iii) your misuse of the Service; (iv) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental or quasi-governmental authorities; (v) your violation of the rights of any third party, including any intellectual property right, publicity, confidentiality, property or privacy right; (vi) your use of a Third Party Service; or (vii) any misrepresentation made by you. LittleGoodKnits reserves the right to assume, at your expense, the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with LittleGoodKnits’s defense of any claim. You will not in any event settle any claim without the prior written consent of LittleGoodKnits.
This provision does not require you to indemnify us for any unconscionable commercial practice by us or for our fraud, deception, false promise, misrepresentation or concealment, suppression, or omission of any material fact in connection with the Service.
Waiver of Injunctive or other Equitable Relief
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT YOU WILL NOT BE PERMITTED TO OBTAIN AN INJUNCTION OR OTHER EQUITABLE RELIEF OF ANY KIND, SUCH AS ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, CONTENT, SUBMISSIONS, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED OR CONTROLLED BY LITTLEGOODKNITS OR A LICENSOR OF LITTLEGOODKNITS.
Updates to Terms
We reserve the right, at any time in our sole discretion, to modify or replace any part of these Terms and any applicable Additional Terms, without prior notice. You agree that we may notify you of any updated Terms and any applicable Additional Terms by posting them on the Service so that they are accessible via a link from the home page, and/or to send you an e-mail to the last e-mail address you provided to us. All such changes are effective immediately when we post them, or at such later date as may be specified in the notice of updated Terms and any applicable Additional Terms. If you object to any such changes, your sole recourse is to cease using the Service.
General Provisions
- Consent or Approval
No LittleGoodKnits consent or approval may be deemed to have been granted by LittleGoodKnits without being in writing and signed by an officer of LittleGoodKnits.
- Survival
The provisions of these Terms and any applicable Additional Terms, which by their nature should survive termination of your use of the Service, including sections on Service Use (except for the limited license), Unsolicited Submissions, Copyright Infringement, Subscriptions and Products, Customer Support, Third Party Services, Service Features, Agreement to Arbitrate Disputes and Choice of Law, Disclaimer of Representations and Warranties, Limitations of Our Liability, Indemnification, Waiver of Injunctive or Other Equitable Relief, Updates to Terms, and General Provisions, will survive.
- Severability; Interpretation; Assignment
If any provision of these Terms, or any applicable Additional Terms, is for any reason deemed invalid, unlawful, void, or unenforceable, then that provision will be deemed severable from these Terms or the Additional Terms, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms or the Additional Terms. You hereby waive any applicable statutory and common law that may permit a contract to be construed against its drafter. The summaries of provisions and section headings are provided for convenience only and shall not limit the full Terms. LittleGoodKnits may assign its rights and obligations under these Terms and any applicable Additional Terms, in whole or in part, to any party at any time without any notice. These Terms and any applicable Additional Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of LittleGoodKnits.
- Complete Agreement; No Waiver
These Terms, and any applicable Additional Terms, reflect our complete agreement regarding the Service and supersede any prior agreements, representations, warranties, assurances, or discussion related to the Service. Except as expressly set forth in these Terms or any applicable Additional Terms, (i) no failure or delay by you or LittleGoodKnits in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of these Terms or any applicable Additional Terms will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
- International Issues
LittleGoodKnits controls and operates the Service from the United Kingdom, and LittleGoodKnits makes no representation that the Service is appropriate or available for use in the United Kingdom. You agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or to any sale of goods carried out as a result of your use of the Service. Software related to or made available by the Service may be subject to export controls of the United Kingdom, and, except as authorized by law, you agree and warrant not to export or re-export the software to any county, or to any person, entity, or end-user subject to the United Kingdom export controls or sanctions.
- Investigations; Cooperation with Law Enforcement
LittleGoodKnits reserves the right to investigate and prosecute any suspected breaches of these Terms or the Service. LittleGoodKnits may disclose any information as necessary to satisfy any law, regulation, legal process, or governmental request or as required by law.
- California Consumer Rights and Notices
Residents of California are entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at: 400 R St., Suite 1080, Sacramento, California, 95814, or by telephone at (916) 445-1254. Their website is located at: http://www.dca.ca.gov.